Next time when you order a burger...
I didn't realized how long I have put off writing to this blog. It's been five days. Anyway, yesterday was Alex Goh's b'day and nothing special happened yesterday. However, today I had to clean 17 PCs because of some idiot decided to download a couple of virus and worms and thus infecting all others. I manage to get it all out before lunch and things are pretty much the way it was.
Several days back, I went to Cyberjaya to attend a meeting. When the meeting was done, I was hungry. I went to a nearby burger stand (Ramli's burger) and ordered a "double chicken special with cheese". Yummy! I had to wait for 30 minutes because there were many orders. So I waited patiently. This was what I saw.
I saw a man standing from 5 o'clock in the evening till 3 o'clock in the wee hours of the night. I saw him cutting the burger buns with hands so familiar with the job that the hands itself could be doing on its own. Cutting the buns right down the middle without gauging the width of the cut for the hands know its cut is good. The buns were spread with butter and the two halves placed on the hot metal plate to toast the buns, all eight of it. The length of time is crucial for this part for if it is left too long on the hot plate, the buns would be at best dry both inside and out or at worst burnt to crisp.
The man, then would put the two halves together again, making sure the two halves were from the same piece orignially. The meat would be next to be on the hot plate. Making sure the heat would not be too hot, otherwise the meat would be black on the outside and the inside would be uncooked. No fat/oil would be used for the fats produced from the burger itself would be sufficient for the whole process of cooking the burger.
As he cooks the burgers, he would flip and would sprinkle some pepper and salt and adding dashes of Worcestershire sauce. Within a few minutes of cooking, he would use his spatula to split the burgers in half. This is to ensure the burgers would be properly cooked and he would spread mustard on the patties this time and be allowed to cook one last time. He knows putting the burgers too long would mean more waiting time for the customers but he must not rush for the burgers needed to be cooked properly before the customers consume it.
Patiently and impatiently the man cooks the burgers and finally took the burgers, all eight of the patties, and placed on the buns that he had toasted them earlier. He then would add the condiments, the vegetables and the likes such as the cheese before handing it to you, the customer. Since I'd ordered a special, he cracked an egg and spreads the egg on the hot grill and just as the egg cooks and before the egg burns, he places the two patties in the middle of the egg and wraps the patties with the egg with skill and then he places them on the prepared bun.
He apologizes for the lateness but I didn't mind. What I saw was a man trying to do his best and deliver to his customer the best. He made sure that each burger that goes out is good and satisfying to the customer. He is, to me, the best there is a worker could be and a server that serves his best to his customers.
Several days back, I went to Cyberjaya to attend a meeting. When the meeting was done, I was hungry. I went to a nearby burger stand (Ramli's burger) and ordered a "double chicken special with cheese". Yummy! I had to wait for 30 minutes because there were many orders. So I waited patiently. This was what I saw.
I saw a man standing from 5 o'clock in the evening till 3 o'clock in the wee hours of the night. I saw him cutting the burger buns with hands so familiar with the job that the hands itself could be doing on its own. Cutting the buns right down the middle without gauging the width of the cut for the hands know its cut is good. The buns were spread with butter and the two halves placed on the hot metal plate to toast the buns, all eight of it. The length of time is crucial for this part for if it is left too long on the hot plate, the buns would be at best dry both inside and out or at worst burnt to crisp.
The man, then would put the two halves together again, making sure the two halves were from the same piece orignially. The meat would be next to be on the hot plate. Making sure the heat would not be too hot, otherwise the meat would be black on the outside and the inside would be uncooked. No fat/oil would be used for the fats produced from the burger itself would be sufficient for the whole process of cooking the burger.
As he cooks the burgers, he would flip and would sprinkle some pepper and salt and adding dashes of Worcestershire sauce. Within a few minutes of cooking, he would use his spatula to split the burgers in half. This is to ensure the burgers would be properly cooked and he would spread mustard on the patties this time and be allowed to cook one last time. He knows putting the burgers too long would mean more waiting time for the customers but he must not rush for the burgers needed to be cooked properly before the customers consume it.
Patiently and impatiently the man cooks the burgers and finally took the burgers, all eight of the patties, and placed on the buns that he had toasted them earlier. He then would add the condiments, the vegetables and the likes such as the cheese before handing it to you, the customer. Since I'd ordered a special, he cracked an egg and spreads the egg on the hot grill and just as the egg cooks and before the egg burns, he places the two patties in the middle of the egg and wraps the patties with the egg with skill and then he places them on the prepared bun.
He apologizes for the lateness but I didn't mind. What I saw was a man trying to do his best and deliver to his customer the best. He made sure that each burger that goes out is good and satisfying to the customer. He is, to me, the best there is a worker could be and a server that serves his best to his customers.
posted by Brian at
Wednesday, May 17, 2006
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